![]() The Agreement states that personal data ‘may’ be transferred and processed in the United States of America (for EU countries, personal data is primarily processed within the EU). Furthermore – and this is important to have compliance verified – you as a customer must keep record of licenses, subscriptions and assignment of those licenses and subscriptions.īecause the Agreement covers Microsoft cloud subscriptions, there is a technical need to record and process personal data (think about an users name/account to which an Office 365 subscription is assigned). In the case you are unlicensed use is over 5% of the total use, you as a customer must pay the verification / audit and must acquire sufficient licenses to cover the shortfall at 125% of the than current list price (so no discounts). The Agreement holds a chapter on verifying compliance where you can read that you are obliged to cooperate with a verification and consequences when you are proven to be incompliant. Though you may accept on behalf of your affiliates, the singing organization is responsible an liable for the affiliate(s). An affiliate is an organization affiliated to your organization, mostly a subsidiary, localized office or sister-company of which your organization holds at least 50.1% shares. We present you the most important subjects below.Īs a customer you are allowed to sign the Microsoft Customer Agreement for your organization and any affiliates. Having written this, there are some important subjects to be aware of. There isn’t much difference between the Microsoft Cloud Agreement and the ‘new’ Microsoft Customer Agreement. Please make sure the right person signs the Agreement. Important to know is that an authorized person of your organization has to agree and sign, it is an official legal document. The Microsoft Partner is responsible for collecting the signatures. As a cloud consumer you must agree to the terms through your Microsoft partner (Need help or advise? Please contact us). You cannot accept the Microsoft Customer Agreement online. Any customer which doesn’t accept the MCA on or before January 31st 2020 may not be supplied with cloud subscriptions after that data. We cannot foresee how (some) Microsoft partners communicate to their customers and in what timeframe, but we do know that January 31st 2020 is the hard deadline. We received numerous questions about time pressure. There has been a lot of communications around the Microsoft Customer Agreement (MCA, available October 1, 2019) but we have heard that some Microsoft Cloud Partners didn’t inform their customers until recent days. ![]() ![]() There is a deadline and here are the most important subjects you need to know. The Microsoft Customer Agreement replaces the Microsoft Cloud Agreement, which will be retired within the Cloud Solution Provider (CSP) on January 31st 2020. The Microsoft Customer Agreement is the new Agreement between customers and Microsoft with terms of use on cloud subscriptions and software licenses.
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